Frequently Asked Questions

  • Do I have to download MyNutriPro?

    MyNutriPro is a web based platform that can be accessed from your internet browser.

  • What is the Client App and how can they access it?

    As a MyNutriPro user, you can send your clients the MyNutriPro Client App through which you can share meal plans, schedule appointments and communicate. You have an unlimited number of Client Apps and they come free with the package.

  • Is my data protected?

    MyNutriPro complies with the General Data Protection Regulation (GDPR) and will soon become HIPAA compliant as well.

  • Is MyNutriPro available in more languages?

    Currently, the platform is only available in English but we are planning to localize it to additional languages.

  • Is support included?

    We strive to provide the best support available. You can reach us anytime via Intercom (our live support chat) or through our contact page.

  • Can I try MyNutriPro for free before I buy it?

    Yes, you can sign-up for a free 30 day trial!

Administration

  • Can I upload and share documents with my clients?

    Yes, you can upload and share documents with your clients.

  • Can I take notes?

    Yes, you can take notes for each of your clients.

  • Do my clients get reminders about the appointments?

    Yes, your clients will receive automatic reminders for their appointments.

  • How can I communicate with my clients within the platform?

    There is a Mailbox tool, where you can send secure messages to your client and vice versa.

Meal Plans & Recipes

  • How can I create meal plans?

    You have 2 ways to create a meal plan: Manually or Automatically.

  • What is the difference between automated meal plans and manual meal plans?

    The automated tool generates a complete meal plan for your client by inputting the macro and micro nutrients requirements. The system will continue generating a meal plan until further modifications are made.

    With the manual meal planning, you can create a 1-week meal plan by using your own recipes or the system’s database.

  • Are there existing meal plans and recipes?

    Yes, there are over 4000 recipes and existing meal plans that you can tailor to your client’s needs.

  • Can I use my own recipes?

    Yes, you can add your own recipes to the platform.

  • Will the system calculate the nutritional values of my recipes?

    Yes, the system will display the nutritional values of your recipes.